My wife had a puncture and no idea how to change the tyre, so I caught a bus to the multi story car park thinking, easy job

Discovered the wheel was missing and had to call my breakdown company who had a new tyre sent over in a mobile tyre replacement van. Despite massive problems with a tall van accessing the top floor of a multi storie car park, finally got back on the road.

I purchased a new wheel before realising how common this problem is, and I have just written to Citroen complaining at what is sold as a design feature to gain extra space being misleading. The cradle does not suit the purpose for which it is designed and therefore in breach of the sale of goods act 1979 which states "Wherever goods are bought they must "conform to contract". This means they must be as described, fit for purpose and of satisfactory quality (i.e. not inherently faulty at the time of sale).

Also For up to six years after purchase (five years from discovery in Scotland) purchasers can demand damages (which a court would equate to the cost of a repair or replacement). I would suggest that everyone writes to their manufacturer quoting this as the storing of a wheel unsecured under car is not satisfactory and would have influenced my decision if I had realised it could be accessed easily.

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The Zafira is a good all round family car

Based on the Vauxhall Astra chassis, there are quite a few similarities between the two cars, such as the general driving ride and the quality of the car as a whole.

There have been a few problems that general users have seen with the cars, such as:

• The engine cutting out when idle.
• The In car radio not functioning correctly.
• A squeaking noise from the brakes after only 10,000 miles or so use.
• Spare wheel thefts.
• A necessity to keep refilling the oil on diesel models (1 litre every thousand miles or so).
• Small storage space.
• Strange engine noises which can not be located or fixed.

Saying this, however. The car is very practical and does have some very good points. The innovative ?Flex 7? seating system makes it very easy to switch the car from 5 to 7 seats without too much hassle.

Other nice features include easy access to the car thanks to the wide opening doors, ideal for families with small children, and an anti-stall device. Designed to stop the car from stalling a low revs.

The car is generally very good and although a minority of owners have had some problems, it represents extremley good value for money and provides a great means of getting the whole family from one place to another.